|Maintenance Personnel Responsibilities|
|Annual inspections of all EPHA owned dwellings||Appliance repairs|
|Building interior and exterior repairs||Building systems inspections|
|Electrical||Heating and water distribution|
|Janitorial of common areas||Landscaping of common areas|
|Residents routine & emergency maintenance requests||Vacancy preparation for re-renting|
Requesting Routine Repair Services
Residents of the EPHA complexes who require repairs to the dwelling unit in which they live, can request this service by contacting the main office at 401-434-7645.
Residents are encouraged to report all problems or necessary repairs as they occur by calling the Housing Authority or stopping by the office during normal business hours. Any call outside of the EPHA’s normal business hours will be answered by the answering service that we contract with and delivered to the office the following work day.
When leaving a message residents are reminded to indicate permission authorizing personnel to enter the dwelling unit, in their absence, to correct the problem.
Emergency Repair Service
Requests for emergency repairs may be made by calling 401-434-7645 during working hours. Emergencies arising after-hours, weekends and holidays must be called into 401-434-7645 as well. The answering service will screen the calls to determine the need for immediate correction and report the situation to the personnel “on-call”.
As always, please dial 911 for any emergency that is life threatening!
|Broken windows or exterior doors that compromise unit or building security|
|Electrical malfunctions||Elevator not functioning|
|Heating malfunctions||Plumbing: clogged drains, water leaks|
|Refrigerator malfunctions||Smoke alarm malfunctions|
HUD Assessment Inspections
Unit Annual Inspections
The Housing Authority is required by HUD to inspect the condition of every unit on a yearly basis. Your housing specialist will schedule the inspections and notify you in advance. Any repairs needed in the unit will be documented by the inspector, and later corrected by a member of our Maintenance personnel. Some of the items they will assess include the following:
|Unit Annual Inspections|
|Hazards||Health and safety||Locks|
|Mold or mildew||Pest infestation||Plumbing|
|Receptacles, light switches, call for aide buttons, light fixtures||Smoke alarms||Supplied shut off valves|
|Toilet, tubs, showers||Water heater||Windows|
Hours of Operation
Monday - Friday
8:00am - 4:30pm